Last Updated: February 8, 2026
This document is an electronic record in terms of the Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
1. General Provisions
By accessing this Website, you agree to be bound by these Terms and Conditions and all applicable laws and regulations in India.
These terms and conditions shall govern your use of our website.
i. By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.
ii. If you [register with our website, submit any material to our website or use any of our website services], we will ask you to expressly agree to these terms and conditions.
iii. By using our website or agreeing to these terms and conditions, you warrant and represent to us that you are at least 18years of age.
iv. Our website uses cookies; by using our website or agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of our privacy Policy
i. use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website;
ii. use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
iii. use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;
iv. conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent;
v. access or otherwise interact with our website using any robot, spider or other automated means except for the purpose of search engine indexing or anyother
vi. use data collected from our website for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing);
vii. You must ensure that all the information you supply to us through our website, or in relation to our website, is true, accurate, current, complete and non-misleading
viii. You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the site. Prohibited behaviour includes transmitting offensive or unlawful content or disrupting the normal operation of the site.
3. Intellectual Property Rights
4. User Accounts
To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account details and are fully responsible for all activities that occur under your account. We may:
i. suspend your account;
ii. cancel your account; and/or
iii. edit your account details
at any time in our sole discretion without notice or explanation. You may cancel your account on our website [using your account control panel on the website].
In compliance with the Consumer Protection (E-Commerce) Rules, 2020:
These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Kolkata, West Bengal.
In accordance with the Information Technology Act, 2000 and the Consumer Protection (E-commerce) Rules, 2020, the name and contact details of the Grievance Officer are provided below:
The Grievance Officer will acknowledge the complaint within 48 hours and provide a resolution within one month of receipt.
11. Disclaimer of Warranties
This website is provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not guarantee that the site will always be available, secure, or free from errors or viruses.
12. Indemnity
You agree to indemnify, defend, and hold harmless Samarebh Enterprise and its affiliates, di2ectors, officers, employees, and agents from and against all claims, liabilities, damages, losses, or expenses, including reasonable legal fees, arising out of your use of the website or your violation of these Terms & Conditions.
13. Changes to Terms
We reserve the right to modify or update these Terms & Conditions at any time without prior notice. Changes will be effective once posted on this page. We recommend checking this page periodically for updates.
At TOMPOM, we aim to get your "unapologetic" gear to you as fast as possible.
We want you to love your TOMPOM pieces. If something isn’t right, we’re here to help.
If you receive a damaged product or the wrong size/design, please notify us within 24 hours of delivery with an unboxing video (recommended). We will replace it immediately at no extra cost.
